Forte3D FAQs
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Each instrument at Forte3D® is meticulously crafted to order and personally assembled by Alfred Goodrich, our founder and CEO. Due to this artisanal process, please allow up to three weeks for us to prepare and ship your instrument. We prioritize quality above all else, ensuring that each instrument meets our highest standards. With custom orders, please allow for an additional two weeks for production.
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We currently offer full-size (4/4) violins and cellos, with fractional sizes in development.
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The ribs, neck, and scroll are 3D printed out of a proprietary filament made of aerospace-grade carbon fiber-infused material. The top and back of our instruments utilize the highest-quality carbon fiber. Ours are the only instruments in the world that use this patent-pending design. The fingerboard, soundpost, and bridge are made from wood.
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Our instruments perform beautifully in all weather conditions and environments; neither temperature nor humidity are a concern.
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Yes! While we never recommend purposefully abusing your instrument, our instruments are incredibly strong. The aerospace-grade filaments and carbon fiber sheets are highly impact-resistant.
Let us put it this way - would you feel comfortable standing on a wooden cello and bouncing up and down? If you have a strong stomach, you can see videos of us doing just that on our TikTok page :)
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If you are not completely satisfied with your purchase, you may return the product(s) within 45 days of delivery for a refund. Contact us at contact@forte3d.com to learn more.
Returned items must be in the original packaging and condition - showing no signs of wear or abuse, and with all accessory materials (cases, straps, strings, certificates, etc). Refunds are issued to your original form of payment only.
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A 5-year full warranty is provided for all Forte3D® instrument purchases. A 1-year warranty is provided for all instrument bridges.
This warranty is non-transferable and applies only to the original purchaser.
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Yes, we ship internationally and offer two different shipping options.
If you have additional questions purchasing outside of the United States, please email us at contact@forte3d.com, so that we can best accommodate you.
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We can ship it in two boxes, one box has the neck and scroll, and the other box contains the body of the cello. This method is the least expensive.
The second option is shipping it in one box, which has the cello assembled in a case. FYI import taxes may apply.
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