Warranty Disclaimer for Carbon Fiber 3D Printed Cello

A 5-year full warranty is provided for all Forte3D Cello customers. This warranty is non-transferable and applies only to the original purchaser.


  1. Limited Warranty Duration:

The Product is covered by a limited warranty for a period of five (5) years from the date of purchase ("Warranty Period"). This warranty is non-transferable and applies only to the original purchaser.

  1. Warranty Coverage:

During the Warranty Period, Forte3D warrants that the Product will be free from defects in materials and workmanship. This warranty does not cover damage resulting from accidents, misuse, modifications, neglect, normal wear and tear, or any use of the Product that is not in accordance with the provided instructions. Repairs not made by or authorized by Forte3D are not covered in this limited warranty, and Forte3D will not reimburse you for any services not performed under the provisions of this warranty.

  1. Exclusions:

This warranty does not cover:

  • Damage caused by improper handling, storage, or transportation.
  • Cosmetic damage, including but not limited to scratches, dents, and surface imperfections that do not affect the Product's functionality.
  • Damage caused by exposure to extreme temperatures, humidity, or environmental conditions.
  • Damage resulting from repairs or modifications performed by unauthorized parties.
  • Normal wear and tear on consumable parts such as strings and bridges.
  1. Warranty Claim Process:

To make a warranty claim, the Customer must provide proof of purchase and contact our customer service representatives at contact@forte3d.com within the Warranty Period. Following adequate authorization, Forte3D will, at its discretion, repair or replace the defective Product or components. The instrument or part should be packed securely and returned in a prepaid package. The Customer is responsible for any shipping costs associated with returning the Product for warranty service, but Forte3D will reimburse the customer for any associated costs in receiving the fixed or new product.

  1. Limitation of Liability:

To the extent permitted by applicable law, Forte3D's liability under this warranty is limited to the repair or replacement of the defective Product. Forte3D shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use the Product.

  1. Governing Law:

This Disclaimer shall be governed by and construed in accordance with the laws of Montgomery County in the state of Pennsylvania, United States. Any disputes arising under or in connection with this Disclaimer shall be resolved in Montgomery County in the state of Pennsylvania, United States.

  1. Modification of Disclaimer:

Forte3D reserves the right to modify or update this Disclaimer at any time without prior notice. Customers are encouraged to review the terms of this Disclaimer periodically for changes. 

By purchasing the Product, the Customer acknowledges having read and understood this Disclaimer and agrees to be bound by its terms.